“We need a dosing system, could you offer us something…”. We receive these and similarly worded enquiries from new and existing customers every day. Of course, we welcome every new enquiry, but in order to be able to prepare a suitable quotation for a metering and mixing system, we need to analyse the task in detail. This is necessary so that the system technology can be optimally matched to the task. This is the only way to ensure that the greatest possible benefit is achieved. But what exactly is to be achieved? Why is the investment in a system planned? For capacity reasons? Can the required quality no longer be achieved manually?
In order to configure a system properly, all the necessary information must be compiled in full: Task, process parameters, environment, commercial aspects, etc. In particular, the system must of course be matched to the material to be processed. Easier said than done, because two worlds collide here. The customer knows his process and the requirements. As a plant and machine manufacturer, we are familiar with our metering and mixing technology and can design it for the respective material and process. But how do you get the two to work optimally together? Nothing is worse than talking past each other when determining requirements. Therefore, all important parameters must be clarified during the preparation phase. The more detailed and comprehensive the influencing factors are known, the more successfully the system can work later on.
