Technical Support Engineer – Advanced Engineering Birmingham

30 & 31 October 2024

NEC, Birmingham

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30 & 31 Oct 2024 | NEC Birmingham

Sorion Electronics

Technical Support Engineer

A fantastic opportunity to join an established and growing company located in the centre of Birmingham with a strong reputation in the automotive and test industry. Sorion is looking for a Technical Support Engineer to provide in-house and on-site customer support services as well as undertaking commissioning and testing for Sorion’s products. This ranges from electronic test systems, robotics, and manufacturing systems to embedded electrical and IOT applications. The main role of the Technical Support Engineer is to provide both in-house and on-site support for Sorion equipment, and includes the following: Pre-install testing & commissioning of Sorion systems / equipment Remote and on-site customer support Documentation of customer facilities Routine system checks Fault diagnosis and repairs Problem solving and resolution using Sorion software Out of hours support to our customers on a rota basis.

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Qualification and Education
– Degree or HND/HNC equivalent in relevant discipline
– Willingness to work at the client site
– UK Driving license & own vehicle
– Valid Passport

Preferred Skills and Experience
– A healthy interest in the automotive industry or industrial electronics
– Good personal presentation and communication
– Strong problem solving & troubleshooting skills
– The ability to learn and progress quickly
– An understanding of PC Hardware, Software, Wi-Fi, and Network functionality

Technologies: an understanding of the following
– Automotive and Electro-Mechanical systems
– Manufacturing Processes and Quality Systems
– Interaction or operation use of factory systems (ERP / Build Control / MES solutions or SCADA / PLCs, OPC / Modbus)
– Windows 10 PC & Servers
– Basic understanding of programming
– Service / Support provision

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